Account Deactivation & Data Deletion Guide
We value your privacy and give you full control over your personal data. Below are the steps to deactivate your account directly within the application or request permanent deletion of your data.
1. Self-Service Account Deactivation
You can disable your profile instantly at any time by navigating through your account settings panel:
- Step 1: Log into your account on the mobile or web application.
- Step 2: Click on your Profile icon or menu item.
- Step 3: Select the Login & Security tab from the settings menu.
- Step 4: Scroll down and choose the Deactivate Account option.
- Step 5: Confirm your choice in the verification pop-up window.
2. Custom Data Deletion Requests
If you wish to permanently purge all your data from our servers, or if you encounter issues during self-service deactivation, you can submit a manual request:
- Support Email: support@niftrix.com
- Required Details: Please state your registered email address, username, and specify if you want full data erasure.
- Processing Time: Standard regulatory data deletion requests are processed and completed within 30 days.
3. Important Considerations
- Deactivation vs. Deletion: Deactivating your account hides your profile from public view. Initiating an email deletion request permanently purges your account.
- Irreversibility: Once your account data is fully deleted, it is completely permanent and cannot be recovered.
- Data Retention Exceptions: Legally required financial or transactional records will be retained for statutory periods.